By: Carson Troutman, Project Manager
Being a modern small business is not about throwing out all the old ways of doing things. At Evergreen Construction & Roofing, we enhance tried and true business practices with new perspectives and ideas.
A Roofing Business With Integrity
First, we believe that Integrity and human goodness are the foundation of good business. Before anything else, we want our customers to know we are trustworthy and have their best interest at heart. Unfortunately, the roofing industry has not always projected this reputation and culture. But other companies and stereotypes don’t define us. As a small business, we’re developing a culture of treating people right, from the people who work for us to the customers we get to serve.
Proving our integrity involves willing transparency on our end as a company. In the modern world, we have the ability to demonstrate our transparency in great detail across the internet. Whether you go to our website, Facebook/Instagram pages, Nextdoor profile, or you look us up on Google or The Better Business Bureau; we make sure our customers have access to us.
By simply browsing our online platforms , you can get to know our company, our staff, and our work. You can see reviews from our past clients, and you can see detailed examples of the projects we produce. Our future customers don’t have to wonder who we are. Our integrity as a company is right there for you to see.
In addition to making use of online platforms, we demonstrate our integrity through word of mouth referrals. We build relationships with homeowners and businesses who can attest to the way we take care of people.
At Evergreen, we know that when you treat people the right way and you build a culture of integrity; you’re able to build rapport and trustworthiness as a business. On the other hand, if you treat people poorly, it won’t take long for others to find out. No business, modern or old, can outrun the need for integrity.
Customer Service
Second, we are committed to excellent customer service. As a modern small business, we excel in making customer experiences convenient, efficient, and personal.
Unlike many large businesses, we are extremely accessible. Our staff is just a call, text, email, or direct message away. You don’t have to put yourself through a workout to find the right person to speak with. You don’t have to wait for us to be in the office. You can contact us as you need, when it fits your schedule. Although we do have a local brick and mortar shop, our staff does the majority of their work remotely. Whether we’re at home, out on a job, or in a meeting at a coffee shop, you can reach us and we can serve you wherever we are.
We use modern software and technology to produce reports, write estimates, and collect payments for jobs. You don’t need to re-arrange your schedule to do business with us. Once you connect with us, you can trust that your experience will be seamless and personal.
Quality Work & Cost Effectiveness
Finally, as a modern small business, we offer high quality work at the best prices. We prioritize efficiency, but not at the expense of quality. As a company, we run one roofing crew. This means that when we do your job, you have our full attention. Our crew and staff are devoted to you and your experience.
Most importantly for our customers, as a small business, we’re able to offer high quality, dedicated services at the lowest prices. This is primarily due to our lack of overhead costs. We don’t pour money into little used office buildings, expensive truck wraps, and exuberant marketing campaigns.
Of course as a small business, we still have expenses. We’re fully insured, as required by law. We have the up to date equipment we need to do our work well. We pursue several different avenues of marketing. But we do our best to keep it simple and stick to the essentials because then we can pass on those savings to our customers.
Being a modern company isn’t about following trends. At Evergreen Construction & Roofing, we are focused on enhancing the business experience in ways that care best for our customers and our employees, so we can build a business that lasts.
If you want to learn more about working with us on your roofing, siding, or gutter project; you can check out our services page. We look forward to working with you.