The Roof Claim Process
The majority of people, have little to no experience filing insurance claims. Going through this process can be intimidating and confusing. At Evergreen, we want to make sure our customers know what they’re getting into up front. We’re here to walk you through your roof claim from beginning to end. Just follow the steps below.
Step 1. Have your roof inspected by one of our roofing professionals:
All of our inspections are 100 percent free!
Whether it’s after a bad storm, your roof is leaking, or you just haven’t been up on your roof in a while, we’re happy to come out, inspect your roof, and evaluate it for potential damage.
Upon inspection, you will receive an evaluation of your roof.
Based on our evaluation, we will advise you on whether or not filing an insurance claim is warranted.
Step 2. File a claim with your home insurance company:
Call your insurance agent to file a claim.
They will schedule a time for an adjuster to come evaluate your roof on behalf of the insurance company.
Let us know when the adjuster is scheduled, and a representative from Evergreen will come meet them at your home.
We will advocate for you with your insurance company.
After the adjuster inspects your roof, your insurance agent will notify you of the status of your claim.
Step 3. Moving forward with an approved claim:
If your claim is approved, then you’re ready to move forward and get a new roof.
We will give you an official quote, based on your insurance claim estimate.
Once you sign off on the quote, we will take your insurance deductible as a deposit for the job and get you on the schedule.
Your insurance will release part of the claim money to you upon claim approval. They will release the rest of the funds (recoverable depreciation) once the job is complete.
Step 4. Getting your new roof:
Pick out your shingle type and color.
Schedule the job. Final payment is due once the job is complete and you receive the full amount of your insurance claim.